FAQs & Troubleshooting
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DS-720D
63 Results
1.
Change the image settings. (Using DSmobileCapture)
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
Loading the Carrier Sheet.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Calibrate your scanner.
6.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
7.
What driver package format is supported by my Linux distribution?
8.
Install PaperPort™ 12SE onto Windows 10.
9.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
10.
Check the firmware version.
11.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
12.
My scanner gets warm.
13.
Operation system return error
14.
Delete a network scanner entry. (Linux)
15.
Pre-Required Procedures (Linux)
16.
Scan a document longer than 35.6 cm (14 inches).
17.
The cover of the manual document feeder is open.
18.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
19.
Uninstall the scanner drivers (OS X 10.10 or greater).
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Configure the Scan to Email Feature (Linux)
23.
Scan using XSane or GIMP (Linux)
24.
The scanned documents are put into the incorrect order. (macOS)
25.
Command List of brscan. (Linux)
26.
Important points for specifying the scan area (Linux)
27.
Uninstall the scanner driver. (Linux)
28.
Uninstall Scan-key-tool. (Linux)
29.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
30.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?