FAQs & Troubleshooting
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Popular |
63 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2How to identify your Operating System (OS).
- 3Change the image settings. (Using DSmobileCapture)
- 4Loading the Carrier Sheet.
- 5Operation system return error
- 6My scanned images have black lines running through them, blank spaces, or just overall bad quality.
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Calibrate your scanner.
- 9What driver package format is supported by my Linux distribution?
- 10Install PaperPort™ 12SE onto Windows 10.
- 11Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
- 12Check the firmware version.
- 13I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 14My scanner gets warm.
- 15Paper suitable for scanning
- 16A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 17Configure the Scan to Email Feature (Linux)
- 18Delete a network scanner entry. (Linux)
- 19Pre-Required Procedures (Linux)
- 20Scan a document longer than 35.6 cm (14 inches).
- 21Uninstall the Button Manager (Windows).
- 22I cannot install the scanner drivers.
- 23The cover of the manual document feeder is open.
- 24Uninstall the scanner drivers (OS X 10.10 or greater).
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Scan using XSane or GIMP (Linux)
- 28The scanned documents are put into the incorrect order. (macOS)
- 29Command List of brscan. (Linux)
- 30Important points for specifying the scan area (Linux)
- 31Uninstall the scanner driver. (Linux)
- 32Uninstall Scan-key-tool. (Linux)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 35Install Presto!® BizCard® onto Windows 10.
- 36Windows 10 Support Information
- 37I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 39Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
- 40Duplex scanning cannot be performed.
- 41The file size is too large.
- 42Change the paper settings. (Using DSmobileCapture)
- 43Bleed-through is seen in the scanned image.
- 44The scanned image is skewed.
- 45OCR feature does not work.
- 46Colors in the scanned image are dark.
- 47The scan quality is poor.
- 48The scan speed is too slow.
- 49My scanned image is missing.
- 50My computer does not recognize the scanner when it is connected via the USB cable.
