FAQs & Troubleshooting
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283 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The printer status is Offline or Paused.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Replace the Drum Unit
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8The color of your printouts is not what you expected
- 9Paper is Jammed in the Back of the Machine
- 10(Video) Set up your Brother machine
- 11Calibrate Colour Output
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13Adjust color settings by using the custom setting in the printer driver
- 14Add your Brother machine with AirPrint (macOS)
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16Scan Using Secure Function Lock 3.0
- 17How to identify your Operating System (OS).
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Replace the Waste Toner Box
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24(Video) Unpack your Brother machine
- 25I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 26Set up your Brother machine on a wireless network.
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28Replace Fuser
- 29Printing/ Scanning with a mobile device
- 30No Toner
- 31Cannot print after a Windows 10 update (June 2020)
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35(Video) Load an Envelope (Manual Feed Slot)
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37Toner Low
- 38Toner scatter or toner stain
- 39What can happen if the wrong paper is used in your machine.
- 40I cannot find some options in the Print dialog box (macOS 11 or later)
- 41Check the remaining ink or toner level (Linux)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44What is Brother iPrint&Scan?
- 45Reduce Printing Noise
- 46Secure Print (Windows®)
- 47(Video) Connect telephone line and power cords
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Replace PF Kit xx
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.