FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2Replace Ink
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4(Video) Install Ink Cartridges
- 5I cannot print using my Brother machine on a wireless network (Windows)
- 6(Video) Set up your Brother machine
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10(Video) Unpack your Brother machine
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12Paper Jam
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Can I print from or scan to Android™ Smartphone?
- 15Print using only the black ink cartridge when the Color cartridges have run out.
- 16Improve poor print quality.
- 17The scanner cover support has come off. (With Video Instructions)
- 18(Video) Connect telephone line and power cords
- 19Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 20Connect your Brother machine to your mobile device via a wireless router or access point.
- 21Load paper in the paper tray
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Load photo paper
- 26How to identify your Operating System (OS).
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Ink Absorber Full / Ink Absorber Pad Full
- 30Cannot Detect
- 31No Paper Fed
- 32Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 36Load an Envelope (Manual Feed Slot)
- 37Easy Scan to E-mail
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40What is AirPrint?
- 41Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43What is Brother iPrint&Scan?
- 44Install Starter Ink
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46The printer status is Offline or Paused.
- 47Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 48Scan multiple pages into one file instead of each scan being saved as a separate file.
- 49Can third party ink be used to refill the ink cartridges?
- 50Out of Memory