FAQs & Troubleshooting
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DCP-J4120DW
246 Results
1.
Paper tray not detected/ Paper tray #2 not detected
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
(Video) Load A4/Letter paper
5.
Install starter ink cartridges
6.
(Video) Load an Envelope (Manual Feed Slot)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
11.
Cannot Detect
12.
(Video) Connect telephone line and power cords
13.
Wireless setup is requesting a WPS PIN to complete the setup
14.
Set up your Brother machine on a wireless network.
15.
I cannot print using my Brother machine on a wireless network (Windows)
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
Load paper in the paper tray
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Can I print from or scan to Android™ Smartphone?
20.
Improve poor print quality.
21.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
25.
The scanner cover support has come off. (With Video Instructions)
26.
My Brother machine could not be found over the network when I installed drivers on my PC.
27.
Protect your Brother machine against unauthorised access over the network
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
I cannot find some option in the Printing preferences. (For Windows)
30.
Printing/ Scanning with a mobile device