FAQs & Troubleshooting
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294 Results
- 1Scan multiple pages into one file instead of each scan being saved as a separate file.
- 2One or more of my colors are not printing (blank). What can I do?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print from or scan to Android™ Smartphone?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7What is Brother iPrint&Scan?
- 8How do I load envelopes into my machine?
- 9Load paper in the paper tray
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11What is the Network Shared printing?
- 12How can I print, fax, copy and scan using A3/Ledger size paper?
- 13The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 14ControlCenter3 displays a blank screen at startup (Windows)
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Locate files scanned with ControlCenter3 (For Windows)
- 20Where can I get FaceFilter Studio and what can I do with this application?
- 21Which E-mail packages are compatible with ControlCenter3?
- 22When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 23Uninstall the Brother Software and Drivers (Windows)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Protect your Brother machine against unauthorised access over the network
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 30Important points you need to confirm before configuring your Brother machine for a wireless network.
- 31I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 32I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 33Wrong Paper Size
- 34When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 35Improve poor print quality.
- 36Replace Ink
- 37Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 38How do I load paper in paper tray#2?
- 39Scan a document into ScanSoft™ PaperPort™ 11SE
- 40Scan a document in Mac OS X 10.6.
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43Configure the Scan to Email Feature (Linux)
- 44Pre-Required Procedures (Linux)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.