FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
One or more of my colors are not printing (blank). What can I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
What driver package format is supported by my Linux distribution?
5.
How can I print, fax, copy and scan using A3/Ledger size paper?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
What is Brother iPrint&Scan?
8.
Pre-Required Procedures (Linux)
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Can I print from or scan to Android™ Smartphone?
12.
Replace Ink
13.
Delete print jobs from the print queue.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
20.
The printer status is Offline or Paused.
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
23.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
24.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
Configure and use the Scan Key Tool (Linux)
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
How do I know which side up my photo paper should be in the tray?
29.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
30.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)