FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
One or more of my colors are not printing (blank). What can I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Replace Ink
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
How to identify your Operating System (OS).
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
13.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
14.
The edge of glossy paper is smudged.
15.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
16.
Load paper in the paper tray
17.
I cannot print using my Brother machine on a wireless network (Mac)
18.
Enable the Brother machine's network interface.
19.
Print a web page from iPrint&Scan when using an Android™ mobile device.
20.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
21.
Discover the MAC address of the Brother network card
22.
How can I print, fax, copy and scan using A3/Ledger size paper?
23.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
24.
How do I factory reset the network settings?
25.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
What driver package format is supported by my Linux distribution?
28.
Scan and save a document in PDF format (Scan to File)
29.
How do I load envelopes into my machine?
30.
I cannot print using my Brother machine on a wireless network (Windows)