FAQs & Troubleshooting
Popular |
294 Results
- 1Scan multiple pages into one file instead of each scan being saved as a separate file.
- 2One or more of my colors are not printing (blank). What can I do?
- 3Replace Ink
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Scan and save a document in PDF format (Scan to File)
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 14How do I load paper in paper tray#2?
- 15Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 16Can I print from or scan to Android™ Smartphone?
- 17When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20The printer status is Offline or Paused.
- 21How can I print, fax, copy and scan using A3/Ledger size paper?
- 22Locate files scanned with ControlCenter3 (For Windows)
- 23The edge of glossy paper is smudged.
- 24When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Protect your Brother machine against unauthorised access over the network
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Scan from the Brother iPrint&Scan application using Windows Phone.
- 31A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 32The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 33I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 34When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 35How do I load envelopes into my machine?
- 36Load paper in the paper tray
- 37Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 39How do I factory reset the network settings?
- 40Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 41When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 42Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 43I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46Set up your Brother machine on a wireless network.
- 47I cannot print using my Brother machine on a wireless network (Windows)
- 48Enable the Brother machine's network interface.
- 49Open the Control Panel (For Windows)
- 50What is Brother iPrint&Scan?