Duplex (two-sided) scan

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

Replace Pick up roller

"Multifeed detection" or "Multifeed Detection Error"

How to identify your Operating System (OS).

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

I cannot save a file downloaded from the Brother support website (For Windows)

Can I print from or scan to Android™ Smartphone?

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

Your Scanner Cannot Be Detected on the Network During Installation

Reset the Scheduled maintenance counter

My Brother machine could not be found over the network when I installed drivers on my computer.

Load Documents

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

Scan and save documents to the Android™ mobile devices using my Brother machine.

Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.

Can I print from and scan to iPhone, iPod touch and iPad?

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

Document Jam

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

A gray line or margin appears on the side of the scanned document.

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

Unusable Device

In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?

Reset the network settings to the factory default.

Where can I download Brother iPrint&Scan application for Mac?

If You Want to Check that Your Network Devices are Working Correctly

Your Brother Machine Cannot Scan over the Network

The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.

Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.

Check the firmware version.

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

My scanned image is missing.

Can not scan a long document.

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan a document in Windows 8 and Windows 10.

Check your machine's IP Address or Node Name

Uninstall the drivers. (macOS 10.14 - macOS 12)

What is the default password for my Brother machine?

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

Enable or disable the Brother machine's USB interface.

(Video) Update the Driver or Firmware for your Brother machine

Scan error due to length, reduce length

Changing scan settings in ControlCenter.

Card Jam