FAQs & Troubleshooting
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91 Results
1.
Update the Driver or Firmware for your Brother machine
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
Duplex (two-sided) scan
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
What is Brother iPrint&Scan?
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
Replace Pick up roller
9.
Your Scanner Cannot Be Detected on the Network During Installation
10.
Configuring frequently-used scan settings on your computer.
11.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
12.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
13.
Load Documents
14.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
15.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
16.
Can not scan a long document.
17.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
18.
(Video) Update the Driver or Firmware for your Brother machine
19.
Reset the Scheduled maintenance counter
20.
My Brother machine could not be found over the network when I installed drivers on my computer.
21.
Replace Reverse Roller
22.
Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
23.
Scan a document in Windows 8 and Windows 10.
24.
The scanning speed is slow when scanning from my machine. (Windows)
25.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
26.
My scanned image is missing.
27.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Scan Unable
30.
Document Jam