Scan a document using Brother iPrint&Scan. (Windows, macOS)

How to identify your Operating System (OS).

The scanning speed is slow when scanning from my machine. (Windows)

My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.

Uninstall the driver (OS X 10.10 or greater).

Open the "Scanners and Cameras" and Properties.

Reset Your Brother Machine

Reset the Usage Counters

Save Scanned Documents on Your Computer

Check the Serial Number

Set Up the Brother Machine Using Remote Setup (Windows®)

Set Up the Brother Machine Using Remote Setup (Mac)

Check Supplies Replacement Cycle

Check the firmware version.

Configure the Scan to Email Feature (Linux)

Update the Driver or Firmware for your Brother machine

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Uninstall the Brother Software and Drivers (Windows)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

I cannot save a file downloaded from the Brother support website (For Windows)

Open the Control Panel (For Windows)

I cannot install Brother drivers on Debian 10 or later (Linux)

Scan using XSane or GIMP (Linux)

Important points for specifying the scan area (Linux)

What driver package format is supported by my Linux distribution?

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Delete a network scanner entry. (Linux)

Pre-Required Procedures (Linux)

Install PaperPort™ 12SE / 14SE (Windows)

Command List of brscan. (Linux)

Uninstall the scanner driver. (Linux)

Uninstall Scan-key-tool. (Linux)

Change the General Settings Using Remote Setup

Scanning and Other Problems

Clean the Scanner and Rollers

Load Receipts, Clippings, Photos, and Other Documents

Load Non-standard Size Documents

Load Documents Longer than Standard Size

Load a Plastic Card

Load Business Cards

Load Standard Size Documents

Acceptable Documents

Replace the Pick Up Roller

Replace the Brake Roller

Document Jam

Error and Maintenance Indications

Service Call Indications

Load Documents

Download a file from the "Downloads" section and save it to Windows 8 computer.