FAQs & Troubleshooting
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277 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Load A3/Ledger paper (Tray1)
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5Replace Ink
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from or scan to Android™ Smartphone?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9(Video) Set up your Brother machine
- 10(Video) Install Ink Cartridges
- 11What is Brother iPrint&Scan?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13My Brother machine could not be found over the network when I installed drivers on my PC.
- 14Paper Jam
- 15Load paper in the paper tray
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Enable the Brother machine's network interface.
- 18(Video) Load A4/Letter paper
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Print a web page from iPrint&Scan when using an Android™ mobile device.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26Easy Scan to E-mail
- 27Change the printer driver settings (Windows/macOS)
- 28Transfer faxes to the PC when my machine has a mechanical issue.
- 29Print the Network Configuration Report.
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 34The printer status is Offline or Paused.
- 35When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 36Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 37Load an Envelope (Manual Feed Slot)
- 38Open the Control Panel (For Windows)
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40Discover the MAC address of the Brother network card
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Configure a cover page for PC-FAX.
- 43Ink Low
- 44No Paper Fed
- 45Reset the network settings to the factory default.
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47(Video) Unpack your Brother machine
- 48After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).