FAQs & Troubleshooting
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205 Results
- 1The printer status is Offline or Paused.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Can the network printer be setup both wired and wireless at the same time?
- 7I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 8How can I change the printer settings?
- 9What kind of paper can I use?
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11Delete print jobs from the print queue.
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13How do I clear Jam Rear/ Duplex?
- 14My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 15When printing with monochrome laser printer, the print position shifts. (Linux)
- 16Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Use the Universal Printer Driver for PCL
- 20The paper is skewed when it's printed.
- 21What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 22What kind of memory can I use?
- 23Can I print from DOS applications?
- 24Printouts are with gray background.
- 25What is the printable area per page?
- 26What is the BRAdmin Professional software used for?
- 27How do I disable the APIPA protocol?
- 28How do I install additional memory?
- 29Print command (cupswrapper) (Linux)
- 30Verify the Brother machine connected to the Wired Network (For Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Can I print from or scan to Android™ Smartphone?
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 36What is the LEAP (CKIP)?
- 37What is the best printer driver to use-the PCL or BR-Script driver?
- 38White spots appear in areas of dense black printing.
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Pre-Required Procedures (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 46Protect your Brother machine against unauthorised access over the network
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Verify the Brother machine connected to the Wired Network (For Macintosh)
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.