DCP-310CN
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- 109-05-2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 225-03-2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 305-06-2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 404-06-2014The edge of glossy paper is smudged.
- 527-01-2014How can I improve poor print quality?
- 622-11-2011When I print, the pages are smudged with ink. What should I do?
- 716-11-2011When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 802-11-2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 902-11-2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 1008-11-2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 1106-11-2009One or more of my colors are not printing (blank). What can I do?
- 1201-06-2007When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 1310-05-2006Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 1430-03-2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 1528-02-2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 1612-09-2005Black Ink is still wet after printing on Glossy Paper (For PC Printing).