FAQs & Troubleshooting
Popular |
156 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6Print free-length labels with the set length (Linux®)
- 7How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8Will my printer automatically turn itself off?
- 9How do I insert/change the paper or label roll?
- 10I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 11Where can I find my Brother printer's serial number?
- 12What Android™ mobile application can I use?
- 13What iOS mobile application can I use?
- 14What kinds of software are available for this printer?
- 15The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17How to delete the registry information and files related to the printer driver
- 18I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 19I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 20Some of the print options in OpenOffice do not work. (Linux®)
- 21Can I set a different media width when using an OpenOffice template? (Linux®)
- 22The LED indicator or the LCD is not lit.
- 23When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 24How to identify your Operating System (OS) for Windows or Mac
- 25(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28The printing position shifts vertically or horizontally. (Linux®)
- 29I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 30When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33The paper settings specified from the server computer are not reflected on the client computer.
- 34How to charge the rechargeable Li-ion battery
- 35How to install the rechargeable Li-ion battery
- 36How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 37How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 38My printer has suddenly stopped printing.
- 39I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 40All print jobs have been cancelled and nothing can be printed. (Linux®)
- 41I cannot print from the client computer to the printer on the print server. (Linux®)
- 42I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 43I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Creating a label with GIMP (Linux®)
- 46Adding a custom media size for continuous roll (Linux®)
- 47Creating a label with OpenOffice (Linux®)
- 48Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 49I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 50How to install Brother software on a computer not connected to the Internet