FAQs & Troubleshooting
Popular |

RJ-4230B
158 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
Will my printer automatically turn itself off?
3.
How do I insert/change the paper or label roll?
4.
What Android™ mobile application can I use?
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
How do I transfer label or slip templates?
7.
How do I transfer label templates with P-touch Transfer Express?
8.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
9.
Printing is not possible. (USB connection)
10.
Adding a custom media size for continuous roll (Linux®)
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
How to connect to an AC power outlet (Optional)
13.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
14.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
15.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
16.
I cannot install the printer driver or print in Windows 11.
17.
Where can I find my Brother printer's serial number?
18.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
19.
What iOS mobile application can I use?
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
22.
How to connect to a DC power socket (Optional)
23.
How to charge the rechargeable Li-ion battery
24.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
25.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
26.
Creating a label with GIMP (Linux®)
27.
How to use the Paper Size Setup (for Windows)
28.
What kinds of software are available for this printer?
29.
How do I switch to and use the mass storage mode?
30.
What is the Label List? (P-touch Editor 5.x for Windows)