FAQs & Troubleshooting
![]() |
Popular |
128 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2How do I connect RJ printer to my computer?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to charge the rechargeable Li-ion battery
- 5Will my printer automatically turn itself off?
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (USB connection)
- 13The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 14How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Where can I find my Brother printer's serial number?
- 17Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 18A communication error occurs when printing via serial cable (RS-232C).
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22How do I transfer label templates with P-touch Transfer Express?
- 23How to connect to an AC power outlet (Optional)
- 24How to install Brother software on a computer not connected to the Internet
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 28P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How to open the Devices and Printers window
- 31What Android™ mobile application can I use?
- 32The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 33How to connect to a DC power outlet (Optional)
- 34Which interface cable can I use?
- 35What is the Label List? (P-touch Editor 5.x for Windows)
- 36I have an occasional printing problem.
- 37How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40How do I switch to and use the mass storage mode?
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42How do I transfer label or slip templates?
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 46I cannot communicate with the printer during installation. (Communication error message is displayed.)
- 47(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)