FAQs & Troubleshooting
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RJ-4040
131 Results
1.
How do I connect RJ printer to my computer?
2.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
3.
Where can I find my Brother printer's serial number?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
6.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
7.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
8.
How to charge the rechargeable Li-ion battery
9.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
10.
How to identify the printer's firmware version
11.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
12.
How do I install/change the RD roll?
13.
I cannot install the printer driver or print in Windows 11.
14.
When printing from an application, the application's "Collate" setting does not work correctly.
15.
What Android™ mobile application can I use?
16.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
17.
Can I directly operate my printer from a self-developed application software and print a label?
18.
How do I transfer label templates with P-touch Transfer Express?
19.
How do I install the software using a USB cable? (for Windows)
20.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
21.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
22.
Printing is not possible. (USB connection)
23.
How can I connect the printer to my mobile device via Wi-Fi®?
24.
Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
25.
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
26.
How do I transfer label or slip templates?
27.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
28.
How to install Brother software on a computer not connected to the Internet
29.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
30.
Error messages do not appear when using the USB connection of my printer.