FAQs & Troubleshooting
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84 Results
- 1Printing from an Android™ device
- 2How to install Brother software on a computer not connected to the Internet
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4This printer is not detected when establishing a Bluetooth® connection.
- 5I cannot install the printer driver or print in Windows 11.
- 6I cannot connect my printer to a Windows 11 computer via USB.
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 9Some of the print options in OpenOffice do not work. (Linux®)
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11Pages don't print.
- 12How to identify your Operating System (OS) for Windows or Mac
- 13I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 14I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15How do I create and transfer templates? (for Mac)
- 16The printer does not turn on, so I cannot print.
- 17How to set up the printer
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19Where can I download the latest P-touch Editor for Mac?
- 20I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 21Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 22I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 23The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 24I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 25Installing the CUPS wrapper/LPR printer driver (Linux®)
- 26Uninstalling the printer driver (Linux®)
- 27I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 28Installing a CA certificate
- 29Where can I find my Brother printer's serial number?
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How to open the Devices and Printers window
- 35When printing from an application, the application's "Collate" setting does not work correctly.
- 36The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 37I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 38How do I connect the printer and my mobile device via Bluetooth®?
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40What Android™ mobile application can I use?
- 41What iOS mobile application can I use?
- 42How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 43How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 44The side margins are incorrect.
- 45What is the JPEG printing and how can I use it?
- 46How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 47There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 48How to identify the printer's firmware version
- 49How do I switch to and use the mass storage mode?
- 50I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
