FAQs & Troubleshooting
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54 Results
- 1How do I uninstall the printer driver?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 6Uninstalling the printer drivers (Linux®)
- 7What Android™ mobile application can I use?
- 8How to connect to a DC power outlet (Optional)
- 9How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 10How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 11How do I connect the printer and my computer via USB cable?
- 12Paper does not move through the printer even though the motor is running.
- 13How to delete the registry information and files related to the printer driver
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 17How to open the Devices and Printers window
- 18How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
- 19How do I install the printer driver from the CD-ROM? (for Windows)
- 20The print quality is poor, and the image is too light or dark.
- 21I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 23How to connect to a DC power outlet (Optional)
- 24How to charge the rechargeable Ni-MH battery
- 25How to install the rechargeable Ni-MH Battery (Optional)
- 26How to connect to an AC power outlet (Optional)
- 27Printing is not possible. (USB connection)
- 28Some of the print options in OpenOffice do not work. (Linux®)
- 29What is the JPEG printing and how can I use it?
- 30How to identify the printer's firmware version
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 33How do I clean the Platen Roller?
- 34Paper moves through the printer, but nothing appears on the paper.
- 35How to insert paper
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37Error messages do not appear when using the USB connection of my printer.
- 38The print result is garbled or corrupted.
- 39What is IrDA?
- 40Pages don't print. What should I do?
- 41The printed image is out of alignment.
- 42Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 43The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 44I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 45Where can I find my Brother printer's serial number?
- 46The DATA indicator has turned off even though data remains in the printer.
- 47The printed image is compressed or stretched.
- 48How do I print from a computer?
- 49Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 50How to charge the rechargeable Li-ion battery