FAQs & Troubleshooting
Popular |

PJ-662
56 Results
1.
What Android™ mobile application can I use?
2.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
3.
How to connect to an AC power outlet (Optional)
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
6.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
7.
How to connect to a DC power outlet (Optional)
8.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
9.
How to identify your Operating System (OS) for Windows or Mac
10.
Printing is not possible. (USB connection)
11.
How to open the Devices and Printers window
12.
What is the JPEG printing and how can I use it?
13.
How do I connect the printer and my computer via USB cable?
14.
How do I install the printer driver from the CD-ROM? (for Windows)
15.
How do I clean the Platen Roller?
16.
The paper is jammed in the printer.
17.
How to delete the registry information and files related to the printer driver
18.
I cannot install the printer driver or print in Windows 11.
19.
How to connect to a DC power outlet (Optional)
20.
How to charge the rechargeable Li-ion battery
21.
How to charge the rechargeable Ni-MH battery
22.
How to install the rechargeable Ni-MH Battery (Optional)
23.
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
24.
How do I print from a computer?
25.
How do I uninstall the printer driver?
26.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
27.
Paper does not move through the printer even though the motor is running.
28.
How to insert paper
29.
Error messages do not appear when using the USB connection of my printer.
30.
Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?