FAQs & Troubleshooting
Popular |
151 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Set Telephone Line Compatibility for Interference and VoIP Systems
- 5Install the Brother Mobile Connect application (for mobile device)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Adjust color settings by using the custom setting in the printer driver (Windows only)
- 8Can I print in monochrome if one of the color toners run out?
- 9Uneven color density across the page
- 10The color of your printouts is not what you expected
- 11Toner Low
- 12Use Universal Print (Windows)
- 13The printer status is Offline or Paused.
- 14Discover the MAC address of the Brother network card
- 15I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 16What is the default password for my Brother machine?
- 17What driver package format is supported by my Linux distribution?
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Document Jam
- 20Toner scatter or toner stain
- 21Paper is Jammed Inside the Machine
- 22Replace the Drum Unit
- 23I cannot print using my Brother machine on a wired network (Windows/macOS)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25What is the default password for my BRAdmin or Web Based Management?
- 26Reset the Network Settings to the Factory Settings
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 29Color offset
- 30Replace the Waste Toner Box
- 31Paper is Jammed in the 2-sided Tray
- 32Paper is Jammed in the Back of the Machine
- 33Replace the Toner Cartridge
- 34Ghosting images
- 35Vertical colored streaks or bands appear on the page
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Check the remaining ink or toner level (Linux)
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39Delete print jobs from the print queue.
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41How to identify your Operating System (OS).
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 43Print the Network Configuration Report
- 44Reduce Toner Consumption
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot print full-page photos or images using Email Print.
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Access Web Based Management