FAQs & Troubleshooting
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MFC-L9630CDN
151 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
Set Telephone Line Compatibility for Interference and VoIP Systems
5.
Install the Brother Mobile Connect application (for mobile device)
6.
My Brother machine could not be found over the network when I installed drivers on my computer.
7.
Adjust color settings by using the custom setting in the printer driver (Windows only)
8.
Can I print in monochrome if one of the color toners run out?
9.
Uneven color density across the page
10.
The color of your printouts is not what you expected
11.
Toner Low
12.
Use Universal Print (Windows)
13.
The printer status is Offline or Paused.
14.
Discover the MAC address of the Brother network card
15.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
16.
What is the default password for my Brother machine?
17.
What driver package format is supported by my Linux distribution?
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
Document Jam
20.
Toner scatter or toner stain
21.
Paper is Jammed Inside the Machine
22.
Replace the Drum Unit
23.
I cannot print using my Brother machine on a wired network (Windows/macOS)
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
What is the default password for my BRAdmin or Web Based Management?
26.
Reset the Network Settings to the Factory Settings
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
29.
Color offset
30.
Replace the Waste Toner Box