FAQs & Troubleshooting
Popular |
389 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Paper Jam
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from or scan to Android™ Smartphone?
- 5I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 6Document Jam
- 7How do I load paper in paper tray#2?
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 11What is Brother iPrint&Scan?
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 14Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 15I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 16Is my Brother machine compatible with Windows Vista?
- 17Protect your Brother machine against unauthorised access over the network
- 18What is AirPrint?
- 19The edge of glossy paper is smudged.
- 20Where can I get FaceFilter Studio and what can I do with this application?
- 21Can third party ink be used to refill the ink cartridges?
- 22Where is the USB port on the machine?
- 23What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 24What is the BRAdmin Professional software used for?
- 25Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 28How many times will my Brother machine automatically redial a busy number?
- 29Is there a Brother machine which is compatible with Mac Airport stations?
- 30Make a two-sided copy. (Duplex)
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Scan a document and open the scanned image with a graphics application (For Macintosh)
- 36How do I know which side up my photo paper should be in the tray?
- 37How do I load envelopes into my machine?
- 38Uninstall Scan-key-tool. (Linux)
- 39Windows 10 Support Information
- 40A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 41Can I print directly onto DVDs or CDs?
- 42Why is it necessary for my machine to go through regular cleaning cycles?
- 43Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 44Where do I find manuals for my Brother machine?
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Connect your Brother machine to your mobile device via a wireless router or access point.
- 49Install PaperPort™ 12SE onto Windows 10.
- 50Scan from the Brother iPrint&Scan application using Windows Phone.