FAQs & Troubleshooting
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MFC-J6910DW
389 Results
1.
Clear the "Wrong Tray Setting" message from my Brother machine's display.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
I cannot print using my Brother machine on a wireless network (Windows)
4.
Make a two-sided copy. (Duplex)
5.
Improve poor print quality.
6.
What driver package format is supported by my Linux distribution?
7.
How to identify your Operating System (OS).
8.
I am unable to change my Brother machine's Receive Mode.
9.
Load A3 or ledger paper and program my Brother machine to print on it.
10.
How do I load paper in paper tray#2?
11.
Open the Control Panel (For Windows)
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
Protect your Brother machine against unauthorised access over the network
14.
Scan from the Brother iPrint&Scan application using Windows Phone.
15.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
16.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
17.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
18.
What is AirPrint?
19.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
20.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
21.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
22.
Where can I find my Brother machine's serial number?
23.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
24.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
How do I clear the message "Cannot Detect" from the display?
28.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
29.
Can I use voice mail on the same line as my Brother machine?
30.
One or more of my colors are not printing (blank).