FAQs & Troubleshooting
Popular |
315 Results
- 1I cannot find some option in the Printing preferences. (For Windows)
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is Brother iPrint&Scan?
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 10I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Can I use voice mail on the same line as my Brother machine?
- 14Cover is Open
- 15One or more of my colors are not printing (blank). What can I do?
- 16Paper Jam
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 19Print using only the black ink cartridge when the Color cartridges have run out.
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Change the printer driver settings (Windows/macOS)
- 22No Paper Fed
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24What driver package format is supported by my Linux distribution?
- 25Cannot print after a Windows 10 update (June 2020)
- 26When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31The printer status is Offline or Paused.
- 32I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 33I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 34When I print, the pages are smudged with ink. What should I do?
- 35Load paper in the paper tray
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 40I cannot make borderless prints.
- 41How to identify your Operating System (OS).
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44Make my copied images lighter or darker.
- 45Forward a fax to another fax machine when my machine has a mechanical problem.
- 46What is the BRAdmin Professional software used for?
- 47My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 48Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 49Scan and save a document in PDF format (Scan to File)
- 50Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?