FAQs & Troubleshooting
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MFC-J265W
316 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
I cannot find some option in the Printing preferences. (For Windows)
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
What driver package format is supported by my Linux distribution?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
11.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
12.
I cannot install the printer driver or print in Windows 11.
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
17.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
18.
How to identify your Operating System (OS).
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Change the printer driver settings (Windows/macOS)
21.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
22.
Which E-mail packages are compatible with ControlCenter3?
23.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
24.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
27.
How do I know which side up my photo paper should be in the tray?
28.
No Paper Fed
29.
Where can I get FaceFilter Studio and what can I do with this application?
30.
One or more of my colors are not printing (blank). What can I do?