FAQs & Troubleshooting
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276 Results
- 1(Video) Load A3/Ledger paper (Tray1)
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3(Video) Load A4/Letter paper
- 4Replace Ink
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6What is Brother iPrint&Scan?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11(Video) Install Ink Cartridges
- 12Load paper in the paper tray
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Can I print from or scan to Android™ Smartphone?
- 24One or more of my colors are not printing (blank).
- 25Paper Jam
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27(Video) Unpack your Brother machine
- 28My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 29Print using only the black ink cartridge when the Color cartridges have run out.
- 30Document Jam (With Video Instructions)
- 31When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 32(Video) Set up your Brother machine
- 33(Video) Connect telephone line and power cords
- 34After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 38Use voice mail on the same line as my Brother machine.
- 39The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 40Load an Envelope (Manual Feed Slot)
- 41Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 42Print the Network Configuration Report.
- 43The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 44What is AirPrint?
- 45Ink Absorber Full / Ink Absorber Pad Full
- 46Change the printer driver settings (Windows/macOS)
- 47Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 50Confirm that a FAX I sent was received correctly.