FAQs & Troubleshooting
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MFC-J2320
274 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
Load paper in the paper tray
3.
Paper Jam
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Replace Ink
8.
(Video) Install Ink Cartridges
9.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
10.
Document Jam (With Video Instructions)
11.
(Video) Load an Envelope (Manual Feed Slot)
12.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
13.
Print the Network Configuration Report.
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
What driver package format is supported by my Linux distribution?
16.
(Video) Load A3/Ledger paper (Tray1)
17.
(Video) Connect telephone line and power cords
18.
The printer status is Offline or Paused.
19.
When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
20.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
21.
I cannot print using my Brother machine on a wireless network (Windows)
22.
Improve poor print quality.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
I cannot find some option in the Printing preferences. (For Windows)
27.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
28.
Add your Brother machine with AirPrint (macOS)
29.
Wireless setup is requesting a WPS PIN to complete the setup
30.
My Brother machine could not be found over the network when I installed drivers on my PC.