FAQs & Troubleshooting
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MFC-J2320
278 Results
1.
When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
2.
Paper Jam
3.
What is Brother iPrint&Scan?
4.
Change the printer driver settings (Windows/macOS)
5.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
6.
My Brother machine could not be found over the network when I installed drivers on my PC.
7.
Ink Absorber Full / Ink Absorber Pad Full
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Load paper in the paper tray
11.
Delete print jobs from the print queue.
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
One or more of my colors are not printing (blank).
14.
Replace Ink
15.
Printing/ Scanning with a mobile device
16.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
17.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
18.
Cannot Detect
19.
No Paper Fed
20.
Print using only the black ink cartridge when the Color cartridges have run out.
21.
Reset the network settings to the factory default.
22.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
23.
Printing/ Scanning with the Cloud
24.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
25.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
26.
(Video) Unpack your Brother machine
27.
(Video) Load A4/Letter paper
28.
(Video) Connect telephone line and power cords
29.
Scan from the Brother iPrint&Scan application using Windows Phone.
30.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.