FAQs & Troubleshooting
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363 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Adjust color settings by using the custom setting in the printer driver
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4White streaks or bands appear down the page.
- 5Pre-Required Procedures (Linux)
- 6I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 7Spots are printed at 75mm.
- 8White lines or bands or ribbing appear across the page.
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 12Can I print from or scan to Android™ Smartphone?
- 13Tips for copy/scanning and preventing document jams
- 14Duplex (two-sided) scan
- 15How do I turn off/on the Toner Save Mode?
- 16What driver package format is supported by my Linux distribution?
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 19Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 20I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 21How do I improve the color density? (Print Calibration)
- 22Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 23Colored lines appear across the page.
- 24What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Confirm that a FAX I sent was received correctly
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 30White spots or hollow print appears.
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 33Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 34Change the printer driver settings (Windows/macOS)
- 35How can I prevent public access to certain features on my Brother machine?
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 37Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 38How do I clear the message "Document Jam" from the LCD display?
- 39Replace the drum unit.
- 40I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 41What is the BRAdmin Professional software used for?
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43I want to know more information about the advanced features of my Brother machine.
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49I installed scan-key-tool, but it does not work. (Linux)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.