FAQs & Troubleshooting
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297 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Belt
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Ghost
- 5I keep getting the error message "Authenticate Err (Authentication error)".
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Color misregistration
- 8Replace WT (waste toner) Box
- 9Toner scatter or toner stain
- 10Wrinkle
- 11Replace Drum
- 12Replace Fuser
- 13Colored streaks or bands down the page
- 14What is Brother iPrint&Scan?
- 15Load paper in the paper tray
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Can I print on transparencies e.g. for overhead projectors?
- 18Can I print from or scan to Android™ Smartphone?
- 19No Tray
- 20The color of your printouts is not what you expected
- 21What is Distinctive Ring and how do I program it?
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24Jam Manual Feed
- 25A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27White spots or hollow print
- 28Nothing is printed on the page
- 29WT Box End Soon
- 30Set the Brother machine to prevent public access to certain features
- 31Cover is Open
- 32Print a document securely using the Secure Print feature (Windows)
- 33Out of Memory
- 34What is the recommended paper?
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36What driver package format is supported by my Linux distribution?
- 37When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 38How do I know which receive mode to select?
- 39Scan Unable xx
- 40Registration or Registration failed.
- 41Fuser Error or Self-Diagnostic
- 42Cartridge Error
- 43Replace PF Kit xx
- 44Drum Error (Drum!)
- 45Jam Rear
- 46Curled or wavy
- 47Colored lines across the page
- 48What can happen if the wrong paper is used in your machine.
- 49Replace Toner
- 50Turn the Toner Save Mode on or off.