FAQs & Troubleshooting
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MFC-9140CDN
298 Results
1.
What is Brother iPrint&Scan?
2.
I keep getting the error message "Authenticate Err (Authentication error)".
3.
Change the printer driver settings (Windows/macOS)
4.
Printing/ Scanning with a mobile device
5.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
6.
Smudges on printed pages (Poor fixing)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
Can I print from or scan to Android™ Smartphone?
11.
The printer status is Offline or Paused.
12.
Use voice mail on the same line as my Brother machine.
13.
Uneven density appears periodically across the page
14.
Curled or wavy
15.
Colored streaks or bands down the page
16.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
17.
Can I print on transparencies e.g. for overhead projectors?
18.
Set the Brother machine to prevent public access to certain features
19.
Print on both sides of the paper (2-sided/duplex Printing).
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
Jam Manual Feed
22.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
23.
Toner scatter or toner stain
24.
Replace Drum
25.
Colors are light or faint on the whole page.
26.
Ghost
27.
White spots or hollow print
28.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
29.
Printing/ Scanning with the Cloud
30.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.