FAQs & Troubleshooting
Latest |
225 Results
- 122/03/2024What Android™ mobile application can I use?
- 222/03/2024What iOS mobile application can I use?
- 322/03/2024How do I transfer label or slip templates?
- 404/03/2024How to identify the printer's firmware version
- 529/02/2024(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 629/02/2024(Video) Small characters or thin lines are printed faintly.
- 729/02/2024(Video) Printed barcodes cannot be read.
- 829/02/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 929/02/2024(Video) 2-color Printing is not possible.
- 1009/01/2024Wireless setup: Connect your printer to your computer.
- 1118/10/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 1218/10/20232-color labels are not printed clearly from a Mac.
- 1318/10/2023How do I connect my computer to the printer using the Wireless Direct mode?
- 1418/10/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 1518/10/2023How to open the Devices and Printers window
- 1618/10/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1718/10/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 1818/10/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 1918/10/2023How do I uninstall the printer driver?
- 2018/10/2023How do I connect the printer to my computer using a USB cable?
- 2118/10/2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 2218/10/2023How to identify your Operating System (OS) for Windows or Mac
- 2318/10/2023Printing is not possible. (USB connection)
- 2412/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2512/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2612/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2712/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 2812/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2912/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 3012/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 3112/06/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 3212/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 3312/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 3412/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 3512/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3612/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3712/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 3812/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3912/06/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 4012/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 4112/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 4212/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4312/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 4412/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 4512/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 4612/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4712/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4812/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 4912/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5012/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)