FAQs & Troubleshooting
Latest |
225 Results
- 5112/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5212/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5312/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5412/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5512/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5602/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5712/04/2023Where can I find my Brother printer's serial number?
- 5801/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5901/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 6020/01/2023What are the cleaning sheets for? When do I use them?
- 6118/01/2023Using the Communication settings (for Windows)
- 6210/01/2023What kind of paper can I use for Print Service Plugin?
- 6310/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6428/11/2022I cannot connect my printer to the wireless network with WPS when using WPA3.
- 6521/11/2022How can I connect my printer wirelessly?
- 6621/11/2022How to print a label using AirPrint (For Mac)
- 6721/10/2022Using Web Based Management
- 6813/10/2022Where can I download the latest P-touch Editor for Mac?
- 6904/10/2022I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 7028/06/2022How to install Brother software on a computer not connected to the Internet
- 7118/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 7209/05/2022How do I print labels distributed to multiple printers?
- 7302/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7426/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 7526/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 7618/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7711/04/2022Install BRAdmin Professional 3
- 7811/04/2022The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 7931/03/2022How to delete the registry information and files related to the printer driver
- 8028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 8128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8207/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 8316/02/2022How can I print using Portrait? (iPrint&Label)
- 8416/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 8528/01/2022How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 8615/12/2021I cannot connect my printer to a Windows 11 computer via USB.
- 8713/12/2021How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 8809/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 8909/12/2021Using the Printer Setting Tool (for Windows)
- 9009/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 9109/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 9209/12/2021How do I transfer label templates with P-touch Transfer Express?
- 9315/11/2021How can I create a barcode label? (iPrint&Label)
- 9426/10/2021P-touch Editor crashes when I open it on my Mac.
- 9525/10/2021I cannot connect my printer and print via Bluetooth® on macOS 12.
- 9608/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9703/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 9803/08/2021A security warning appears when accessing Web Based Management via HTTPS.
- 9903/08/2021Small characters or thin lines are printed faintly.
- 10013/01/2021Can I directly operate my printer from a self-developed application software and print a label?