FAQs & Troubleshooting
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244 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 3Where can I find my Brother printer's serial number?
- 4What kind of paper can I use for Print Service Plugin?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 8I cannot connect my printer and print via Bluetooth® on macOS 12.
- 9I got an error while installing the printer driver. (Linux®)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Installing the software
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13Using the Communication settings (for Windows)
- 14I cannot connect my printer to a Windows 11 computer via USB.
- 15Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 20(Video) 2-color Printing is not possible.
- 212-color Printing is not possible.
- 22How do I connect the printer and my mobile device via Bluetooth®?
- 23Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 24Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 25How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26How to install Brother software on a computer not connected to the Internet
- 27How do I transfer label or slip templates?
- 28I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot connect my printer to the wireless network with WPS when using WPA3.
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 32What Android™ mobile application can I use?
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34How can I connect my printer wirelessly?
- 35Where can I download Brother iPrint&Label? (iPrint&Label)
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37The paper settings specified from the server computer are not reflected on the client computer.
- 38How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 39What is the default User ID and Password for BRAdmin Light or Professional?
- 40My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 41Use Remote Update to download files to your printer from an FTP server
- 42Some of the print options in OpenOffice do not work. (Linux®)
- 43Adding a custom media size for continuous tape / roll (Linux®)
- 44How to print a label using AirPrint (For Mac)
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How to open the Devices and Printers window
- 47The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 48Small characters or thin lines are printed faintly.
- 49How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 50How to use Excel data to print labels (P-touch Editor 5.x for Windows)