FAQs & Troubleshooting
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225 Results
- 51My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 52How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 53Labels are jammed in the machine or are not ejected correctly after printing.
- 54The power button does not light up.
- 55The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 56Wireless setup: Connect your printer to your computer.
- 57How to open the Devices and Printers window
- 58I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 59(Video) 2-color Printing is not possible.
- 60How do I use a template? (P-touch Editor 5.1 for Mac)
- 61Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 62What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 63How do I transfer label templates with P-touch Transfer Express?
- 64When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 65How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 66Installing the LPR driver and CUPS wrapper driver (Linux®)
- 67How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 68Using the Communication settings (for Windows)
- 69Using the Device Settings (for Windows)
- 70Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 71I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 72Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 73The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 74The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 75The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 76How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 77How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 78When printing solid red areas, the color may be uneven.
- 79How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 80P-touch Editor crashes when I open it on my Mac.
- 81Installing a CA certificate
- 82How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 83I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 84How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 85When printing from an application, the application's "Collate" setting does not work correctly.
- 86(Video) Small characters or thin lines are printed faintly.
- 87When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 88Can I create a label with time&date? (iPrint&Label)
- 89How can I create a barcode label? (iPrint&Label)
- 90How to identify the printer's firmware version
- 91Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 92I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 93How do I switch to and use the mass storage mode?
- 94How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 95How do I change the language setting? (P-touch Editor Lite LAN)
- 96What is the Label List? (P-touch Editor 5.x for Windows)
- 97How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 98The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 99When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 100What is "Tree" icon shown in some layout styles for? (P-touch Address Book)