FAQs & Troubleshooting
Popular |
169 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7What is Brother iPrint&Scan?
- 8The paper is skewed when it's printed.
- 9What is the printable area per page?
- 10Check the firmware version.
- 11Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 12Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16Can I use non-Brother or third party supplies with the Brother machine?
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18I cannot install the driver when using the Driver Install Tool. (Linux)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Cannot print after a Windows 10 update (June 2020)
- 21Delete print jobs from the print queue.
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Print a web page from iPrint&Scan when using an Android™ mobile device.
- 24Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26How to identify your Operating System (OS).
- 27I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 29Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 30How can I change the printer settings?
- 31What kind of memory can I use?
- 32Printouts have a curl or wave.
- 33How do I install additional memory?
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 36Pre-Required Procedures (Linux)
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38What is the difference between the toner cartridge and the drum unit?
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 41Can I print from or scan to Android™ Smartphone?
- 42The printer status is Offline or Paused.
- 43The Fuser cover is securely closed, however the Status LED is on in Red. what can I do?
- 44When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 45The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47How can I clean the inside of the printer?
- 48White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 49What driver package format is supported by my Linux distribution?
- 50The downloaded driver's name is different from my machine's name. (Linux)