FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
What is Brother iPrint&Scan?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Print a Printer Settings page.
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Use the Universal Printer Driver for PCL
9.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
10.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
13.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
14.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
15.
Printouts (envelopes) have creases.
16.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
17.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
18.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
19.
How can I change the printer settings?
20.
What is a "Generic PCL Driver"?
21.
The printer status is Offline or Paused.
22.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
23.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
24.
What do the LED indications mean?
25.
Cannot print after a Windows 10 update (June 2020)
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Delete print jobs from the print queue.
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?