FAQs & Troubleshooting
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170 Results
- 1The printer prints unexpectedly or it prints garbage.
- 2What is the printable area per page?
- 3Large characters are printed incorrectly. (Linux)
- 4I cannot print from my computer via USB.
- 5What driver package format is supported by my Linux distribution?
- 6I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 7When printing with monochrome laser printer, the print position shifts. (Linux)
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Can I print from or scan to Android™ Smartphone?
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11How to Wake-up the printer.
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 14Where do I find the complete User's Guide?
- 15My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 16The driver installation finished successfully but I cannot print. (Linux)
- 17I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 18I am unable to print from a client PC to a printer on a print server. (Linux)
- 19I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 20I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 21Uninstall printer drivers (Linux)
- 22Pre-Required Procedures (Linux)
- 23Windows 10 Support Information
- 24Change the printer driver settings (Windows/macOS)
- 25The printer status is Offline or Paused.
- 26Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27Functions supported in the Windows 7 built-in drivers
- 28I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 29I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 30I cannot print from Mac OS X.
- 31How can I use the reprint function?
- 32The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 33Why is the Toner light (led) flashing?
- 34How do I print a Test page?
- 35What kind of paper can I use?
- 36Printouts are with gray background.
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What is the BRAdmin Professional software used for?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44Print command (cupswrapper) (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48What is the Network Shared printing?
- 49I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 50I cannot print from my computer via network. (For Windows)