FAQs & Troubleshooting
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HL-5040
168 Results
1.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
The printer status is Offline or Paused.
7.
Does NC-2200w work with Windows Vista?
8.
What driver package format is supported by my Linux distribution?
9.
What is Status Monitor and how can I turn it on?
10.
The printer prints unexpectedly or it prints garbage.
11.
Print a Printer Settings page.
12.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Delete print jobs from the print queue.
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
What is UPnP and SSDP?
19.
Can I print from DOS applications?
20.
What is the BRAdmin Professional software used for?
21.
Cannot print after a Windows 10 update (June 2020)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
How to identify your Operating System (OS).
24.
Can I print from or scan to Android™ Smartphone?
25.
Functions supported in the Windows 7 built-in drivers
26.
Using the PING command to troubleshoot problems.
27.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
28.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
29.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?