FAQs & Troubleshooting
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198 Results
- 1Can I use non-Brother or third party supplies with the Brother machine?
- 2When trying to print from Mac OS® X the print queue is stopped.
- 3The machine does not print anything.
- 4How to identify your Operating System (OS).
- 5Change the printer driver settings (Windows/macOS)
- 6Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7JAM INSIDE
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10The paper is skewed when it's printed.
- 11What kind of paper should I avoid?
- 12I cannot print from Mac OS X.
- 13JAM TRAY 2
- 14JAM MP TRAY
- 15I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 16What can happen if the wrong paper is used in your machine.
- 17I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 18When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20FUSER OPEN
- 21ERROR XX <-> SERVICE CALL
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24Can I print from or scan to Android™ Smartphone?
- 25I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26What kind of USB cable should I use?
- 27JAM REAR
- 28PAPER JAM
- 29How do I print a Test page?
- 30JAM TRAY 1
- 31Can I print using the IPP protocol on Windows XP?
- 32How do I change the print server password?
- 33I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 34I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 35What do LCD messages on Display of a control panel mean?
- 36The print speed slows down.
- 37When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 38In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 39I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 40How can I use the reprint function?
- 41Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 42What is the best printer driver to use-the PCL or BR-Script driver?
- 43How do I print a network configuration page?
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45What driver package format is supported by my Linux distribution?
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48Open the Control Panel (For Windows)
- 49Can I print from and scan to iPhone, iPod touch and iPad?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)