FAQs & Troubleshooting
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HL-1650
184 Results
1.
I cannot print from the MP Tray. Why?
2.
Change the printer driver settings (Windows/macOS)
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
The printer status is Offline or Paused.
5.
I cannot print from Mac OS X.
6.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
7.
The printer prints unexpectedly or it prints garbage.
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
JAM TRAY 1
10.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
PAPER JAM
16.
What kind of memory can I use?
17.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
18.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
19.
Can I print using the IPP protocol on Windows XP?
20.
How do I install the Lower Tray Unit? (LT-500)
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Large characters are printed incorrectly. (Linux)
23.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
24.
What kind of Control Panel Setting Menu available and what do they mean?
25.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
26.
I cannot install the driver when using the Driver Install Tool. (Linux)
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
What driver package format is supported by my Linux distribution?
29.
Cannot print after a Windows 10 update (June 2020)
30.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)