FAQs & Troubleshooting
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128 Results
- 1What kind of envelopes should I avoid?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The paper is skewed when it's printed.
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6The machine does not print anything.
- 7Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 8How to identify your Operating System (OS).
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10Functions supported in the Windows 7 built-in drivers
- 11What is the BROWNIE software?
- 12What kind of paper should I avoid?
- 13I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 14I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 15Can I print from or scan to Android™ Smartphone?
- 16The printer status is Offline or Paused.
- 17I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18What kind of labels and transparencies can I use?
- 19The printer prints unexpectedly or it prints garbage.
- 20Printouts have wrinkles or creases.
- 21Can I print from DOS applications?
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 25When printing with monochrome laser printer, the print position shifts. (Linux)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27What kind of USB cable should I use?
- 28Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 29How can I change the IP address using the ARP and PING commands?
- 30What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 31What kind of paper can I use?
- 32What do the LED indications mean?
- 33I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 34I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 35When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 36I want to print using CUPS while keeping SELinux enabled. (Linux)
- 37Windows 10 Support Information
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Cannot print after a Windows 10 update (June 2020)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41To install the printer driver easily using a tool. (Linux)
- 42Pre-Required Procedures (Linux)
- 43What is the difference between the toner cartridge and the drum unit?
- 44Change the printer driver settings (Windows/macOS)
- 45I cannot print from my computer via network. (For Macintosh)
- 46I cannot print from my computer via network. (For Windows)
- 47Windows 7 Support Information
- 48Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 49How can I use the BRAdmin Professional Software to View and change printer information?
- 50The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?