FAQs & Troubleshooting
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128 Results
- 1What kind of envelopes should I avoid?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 4How to identify your Operating System (OS).
- 5Functions supported in the Windows 7 built-in drivers
- 6The paper is skewed when it's printed.
- 7What is the BROWNIE software?
- 8What kind of labels and transparencies can I use?
- 9Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 10Printouts have wrinkles or creases.
- 11What kind of paper should I avoid?
- 12The printer prints unexpectedly or it prints garbage.
- 13The machine does not print anything.
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 16Install the built-in drivers (For Windows 8 and Windows 10)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Cannot print after a Windows 10 update (June 2020)
- 19The downloaded driver's name is different from my machine's name. (Linux)
- 20I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 21To install the printer driver easily using a tool. (Linux)
- 22Can I print from or scan to Android™ Smartphone?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Change the printer driver settings (Windows/macOS)
- 25The printer status is Offline or Paused.
- 26I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28Windows 7 Support Information
- 29How can I use the BRAdmin Professional Software to View and change printer information?
- 30The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 31None of the LEDs illuminate.
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 33The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 34Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 35What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 36What kind of paper can I use?
- 37I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 38Can I print from DOS applications?
- 39When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41Uninstall the printer drivers (For Windows)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44Print command (LPR) (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46Pre-Required Procedures (Linux)
- 47Windows 10 Support Information
- 48What is the Network Shared printing?
- 49I cannot print from my computer via network. (For Windows)
- 50Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?