FAQs & Troubleshooting
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HL-1230
129 Results
1.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
2.
Can I use non-Brother or third party supplies with the Brother machine?
3.
Can I print from or scan to Android™ Smartphone?
4.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Cannot print after a Windows 10 update (June 2020)
7.
Delete print jobs from the print queue.
8.
Change the printer driver settings (Windows/macOS)
9.
The printer status is Offline or Paused.
10.
The machine does not print anything.
11.
Can I print from DOS applications?
12.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
13.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
14.
The printed letters are slanted, positioned incorrectly.
15.
What do the LED indications mean?
16.
Pre-Required Procedures (Linux)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
20.
How do I perform a factory reset?
21.
What is a peer-to-peer network and do Brother printers work in that kind of environment?
22.
What kind of paper can I use?
23.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
24.
Replace the toner cartridge.
25.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
26.
Large characters are printed incorrectly. (Linux)
27.
All print jobs are aborted and nothing is printed. (Linux)
28.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
29.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
30.
I want to print using CUPS while keeping SELinux enabled. (Linux)