FAQs & Troubleshooting
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155 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3What Android™ mobile application can I use?
- 4What iOS mobile application can I use?
- 5When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 6How do I reset network setting?
- 7P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 8Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 9Can I start printing while another print job is being paused? (Interrupt printing)
- 10Where can I find the IP addresses of my computer and the printer?
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12Power Supply
- 13The display remains blank after the power is turned on.
- 14How do I connect my printer via Wi-Fi®?
- 15How do I transfer label templates with P-touch Transfer Express?
- 16What is the compatible barcode protocol? (iPrint&Label)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 19How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20Installing the software (for Windows)
- 21Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 24Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26How do I clean / maintain my printer?
- 27How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 28Can my printer use TZ/TZe tapes?
- 29How to create serialized tubes / labels
- 30How to insert a tube
- 31How to insert a ribbon cassette
- 32Where can I find the printer's network settings, such as IP address?
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36How to open the Devices and Printers window
- 37Can I register a program to the printer?
- 38When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 39Using the Device Settings (for Windows)
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 43I cannot print using a HSe cassette.
- 44I cannot print after updating the firmware or font data.
- 45Where can I find my Brother printer's serial number?
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47Can I create numerically serialized tubes / labels?
- 48How to insert a tape cassette
- 49Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 50Can I set the printer to turn on its wireless LAN settings when I turn on the printer?