FAQs & Troubleshooting
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Popular |
230 Results
- 1Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 2I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3Ink Box Full / InkBox Full
- 4The scanner cover support has come off. (With Video Instructions)
- 5Refill Ink
- 6How to identify your Operating System (OS).
- 7What driver package format is supported by my Linux distribution?
- 8When I print photos, the color quality is not good.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 15Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 16Can I print from or scan to Android™ Smartphone?
- 17Scan multiple pages into one file instead of each scan being saved as a separate file.
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Load paper in the paper tray
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22(Video) Load A4/Letter paper
- 23What is Brother iPrint&Scan?
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Paper Jam
- 26Connect your Brother machine to your mobile device via a wireless router or access point.
- 27Delete print jobs from the print queue.
- 28I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 29Unable to Scan AX
- 30Unable to Print 5X
- 31The edge of glossy paper is smudged.
- 32Cover is Open
- 33One or more of my colors are not printing (blank).
- 34I cannot install the printer driver or print in Windows 11.
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36Printing/ Scanning with a mobile device
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Change the printer driver settings (Windows/macOS)
- 39Unable to Print XX
- 40Can I print directly onto DVDs or CDs?
- 41Improve poor print quality.
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43(Video) Set up your Brother machine
- 44(Video) Unpack your Brother machine
- 45(Video) Connect the cords
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49The printer status is Offline or Paused.
- 50Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
