FAQs & Troubleshooting
Popular |

DCP-T500W
230 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
The printer status is Offline or Paused.
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Printing/ Scanning with a mobile device
5.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Cover is Open
9.
Can I print from or scan to Android™ Smartphone?
10.
Improve poor print quality.
11.
Refill Ink
12.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
13.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
14.
I cannot make borderless prints.
15.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
The scanner cover support has come off. (With Video Instructions)
18.
(Video) Load A4/Letter paper
19.
Print using only the black ink tank when the Color tanks have run out.
20.
One or more of my colors are not printing (blank).
21.
Protect your Brother machine against unauthorised access over the network
22.
What is Brother iPrint&Scan?
23.
Load paper in the paper tray
24.
Load envelopes
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
Connect your Brother machine to your mobile device via a wireless router or access point.
27.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
28.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)