FAQs & Troubleshooting
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171 Results
- 1Paper Jam
- 2Clean the Print Head from Your Brother Machine
- 3How to identify your Operating System (OS).
- 4(Video) Load A4/Letter paper
- 5(Video) Fill the ink tanks
- 6Print as a Poster (Windows®)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9Out of Memory
- 10Check the Print Quality
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12The printer status is Offline or Paused.
- 13Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 14Improve poor print quality.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Loading paper in the manual feed slot.
- 17Reset Your Brother Machine
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19What driver package format is supported by my Linux distribution?
- 20Print using only the black ink tank when the Color tanks have run out.
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22Correct the Paper Feed to Clear Vertical Lines
- 23Reduce Printing Noise
- 24Ink Box Full / InkBox Full
- 25Ink Low
- 26What is the recommended paper?
- 27Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 28I cannot print from my computer via USB.
- 29I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 30Printing is slow or printed images are too dark (Windows)
- 31Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 32Turn Off the Show Status Monitor Feature (Windows®)
- 33Load Documents on the Scanner Glass
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35(Video) Unpack your Brother machine
- 36(Video) Connect telephone line and power cords
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39I cannot make borderless prints.
- 40Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 41Unable to Scan / Scan Unable
- 42Unable to Print XX
- 43No Paper / No Paper Fed
- 44Cover is Open
- 45Refill Ink
- 46The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 47"Offline" appears on the Status Monitor.
- 48When I print photos, the color quality is not good.
- 49Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 50Uninstall the Brother Software and Drivers (Windows)