FAQs & Troubleshooting
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175 Results
- 1Clean the Print Head from Your Brother Machine
- 2(Video) Load A4/Letter paper
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4Paper Jam
- 5How to identify your Operating System (OS).
- 6Unable to Print XX
- 7Ink Box Full / InkBox Full
- 8(Video) Fill the ink tanks
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10(Video) Check the firmware version.
- 11(Video) Unpack your Brother machine
- 12(Video) Connect telephone line and power cords
- 13Ink Low
- 14The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 15Improve poor print quality.
- 16Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 17Unable to Scan / Scan Unable
- 18Paper Size Mismatch / Size Mismatch
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Where is the USB/Ethernet port on the machine?
- 22Clean the Paper Pick-up Rollers
- 23Check the Print Quality
- 24Print as a Poster (Windows®)
- 25Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 26Change the printer driver settings (Windows/macOS)
- 27The printer status is Offline or Paused.
- 28Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30What is the Network Shared printing?
- 31I cannot install the printer driver or print in Windows 11.
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33Check the Print Alignment from Your Brother Machine
- 34When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 35Set the Machine to Power Off Automatically
- 36Open the Control Panel (For Windows)
- 37Reduce Printing Noise
- 38Loading paper in the manual feed slot.
- 39When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 40Reset Your Brother Machine
- 41Out of Memory
- 42What is the recommended paper?
- 43I cannot connect my machine to a Windows 11 computer via USB.
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Turn Off the Show Status Monitor Feature (Windows®)
- 46Clean the Base Pad
- 47Save Scanned Data to a Folder as a PDF File
- 48(Video) Set up your Brother machine
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50"Offline" appears on the Status Monitor.