FAQs & Troubleshooting
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171 Results
- 1(Video) Load A4/Letter paper
- 2Clean the Print Head from Your Brother Machine
- 3Paper Jam
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5(Video) Fill the ink tanks
- 6Refill Ink
- 7Ink Low
- 8Reset Your Brother Machine
- 9What driver package format is supported by my Linux distribution?
- 10Check the Print Quality
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How to identify your Operating System (OS).
- 14Improve poor print quality.
- 15(Video) Set up your Brother machine
- 16(Video) Unpack your Brother machine
- 17Loading paper in the manual feed slot.
- 18Unable to Scan / Scan Unable
- 19Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 22Change the Print Setting Options When Having Printing Problems
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27Check the Print Alignment from Your Brother Machine
- 28The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 29One or more of my colors are not printing (blank).
- 30Install PaperPort™ 12SE / 14SE (Windows)
- 31(Video) Load an Envelope (Manual Feed Slot)
- 32Open the Control Panel (For Windows)
- 33Print using only the black ink tank when the Color tanks have run out.
- 34Load envelopes
- 35Brother iPrint&Scan cannot find my Brother machine (macOS)
- 36(Video) Update the Driver or Firmware for your Brother machine
- 37I cannot make borderless prints.
- 38Ink Box Full / InkBox Full
- 39Low Temperature
- 40When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 41Where is the USB/Ethernet port on the machine?
- 42I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 43When I print photos, the color quality is not good.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 47Scan using XSane or GIMP (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 50Print as a Poster (Windows®)