FAQs & Troubleshooting
Popular |
183 Results
- 1Improve poor print quality.
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Paper Jam
- 4How to identify your Operating System (OS).
- 5Cannot Detect
- 6I still receive the error message "Paper Jam" after I removed the jammed paper.
- 7Ink Absorber Full
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10One or more of my colors are not printing (blank).
- 11The scanner cover support has come off. (With Video Instructions)
- 12I cannot print from my computer via USB.
- 13Unable to Print 5X
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 17Change the printer driver settings (Windows/macOS)
- 18The printer status is Offline or Paused.
- 19Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 20Cannot Detect Ink Volume
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Unable to Print 3X
- 23Unable to Print XX
- 24Open the Control Panel (For Windows)
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26I cannot make borderless prints.
- 27Low Temperature
- 28Ink Low
- 29Out of Memory
- 30Make a two-sided copy of an ID card.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Replace Ink
- 33After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 34"Offline" appears on the Status Monitor.
- 35Delete print jobs from the print queue.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 38Unable to Scan AX
- 39No Ink Cartridge
- 40Cover is Open
- 41Can third party ink be used to refill the ink cartridges?
- 42When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 43What is the recommended paper?
- 44To install the printer driver easily using a tool. (Linux)
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.