FAQs & Troubleshooting
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DCP-J100
183 Results
1.
Improve poor print quality.
2.
Install Starter Ink
3.
Paper Jam
4.
Unable to Print XX
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
How to identify your Operating System (OS).
7.
Unable to Print 5X
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
Load paper in the paper tray
10.
I still receive the error message "Paper Jam" after I removed the jammed paper.
11.
Cannot Detect
12.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
13.
Replace Ink
14.
One or more of my colors are not printing (blank).
15.
The printer status is Offline or Paused.
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Unable to Print 3X
18.
Change the printer driver settings (Windows/macOS)
19.
I cannot print from my computer via USB.
20.
How do I know which side up my photo paper should be in the tray?
21.
What driver package format is supported by my Linux distribution?
22.
What is the recommended paper?
23.
I cannot make borderless prints.
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
Load envelopes
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
27.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
28.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
29.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
30.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)