FAQs & Troubleshooting
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DCP-J100
183 Results
1.
Improve poor print quality.
2.
Paper Jam
3.
I still receive the error message "Paper Jam" after I removed the jammed paper.
4.
How to identify your Operating System (OS).
5.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
6.
Replace Ink
7.
Low Temperature
8.
Cannot Detect
9.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
The printer status is Offline or Paused.
12.
I cannot find some option in the Printing preferences. (For Windows)
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
I cannot make borderless prints.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Change the printer driver settings (Windows/macOS)
17.
Unable to Print XX
18.
What is the recommended paper?
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
What driver package format is supported by my Linux distribution?
21.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
22.
Install Starter Ink
23.
I cannot print from my computer via USB.
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
27.
The edge of glossy paper is smudged.
28.
Cover is Open
29.
When I print, the pages are smudged with ink.
30.
The scanner cover support has come off. (With Video Instructions)